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"We were heartbroken when T, my sister-in-law, needed to enter long-term care after a terminal cancer diagnosis. We were struggling to come to terms with what lay ahead—the emotional and logistical challenges alone had us reeling—and living thousands of miles away intensified our fears and increased our sense of helplessness. The reality was that although we would fly back and forth to visit T and do everything in our power to get her the best possible care, we couldn’t be readily available to make sure that she was being treated with the respect and dignity she deserved. Actually, we wanted more than that for T; we wanted her to be lavished with TLC. When a family member was referred to Shari Geller at Senior Options we were somewhat hesitant; how could someone outside the family help us? We quickly found out – Shari guided us through the entire process of selecting the most suitable facility, coached us on screening private aides, and even referred us to a top-notch attorney who was, like Shari, a true joy to work with. We came to rely on Shari and her staff at Senior Options to be where we couldn't be and to advocate on T's behalf. In short, to be the family's "eyes and ears." Shari would show up at the care facility unannounced and use her critical eye to assess how things were going. She treated T like her own family member and didn't miss a thing. The staff at Senior Options stepped up, without hesitation, when a crisis emerged during a holiday weekend. Finally, when the time came, Shari guided us though the transition to Hospice Care and supported us though the end. I can't recommend Senior Options highly enough; they were entirely professional, competent, caring and compassionate."